Welcome to Rettrose. These Terms and Conditions govern your use of our website and services. By accessing or using our website (https://www.rettrose.in), you agree to be bound by these Terms. Please read them carefully.

1. Overview

Rettrose is an online store specializing in handcrafted, embroidered footwear for women. Our products are designed with care and made with love, reflecting traditional craftsmanship and contemporary fashion.

2. Eligibility

You must be at least 18 years of age or have the permission of a legal guardian to make purchases from this website. By using this site, you represent that you meet this requirement.

3. Products and Pricing

  • All products listed on our website are subject to availability.
  • We reserve the right to discontinue or modify products at any time without notice.
  • Prices are listed in [insert your currency] and may be subject to change.
  • Handmade items may vary slightly in design, color, and size due to their artisanal nature.

4. Orders and Payments

  • Orders can be placed directly through our website.
  • We accept secure payments via Visa, Mastercard, PayPal, UPI, etc.
  • Once an order is confirmed, you will receive an email with order details.
  • Rettrose reserves the right to cancel any order at its discretion.

5. Shipping and Delivery

  • We ship to overall India.
  • Shipping timelines and costs will be provided during checkout.
  • Delivery times may vary depending on location and customs processing.
  • Customers are responsible for any customs fees, taxes, or import duties.

6. Returns and Exchanges

  • Due to the handcrafted nature of our products, we only accept returns or exchanges for defective or damaged items.
  • Items must be returned within 7 days of delivery, unused and in original packaging.
  • To initiate a return, contact us at rettrosein@gmail.com.

7. Intellectual Property

All content on this website—including but not limited to logos, text, images, product designs, and graphics—is the property of Rettrose and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. User Conduct

You agree not to:

  • Use our website for any unlawful purpose.
  • Interfere with the operation or security of the site.
  • Attempt to access data not intended for you.

9. Limitation of Liability

Rettrose is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. All products are sold “as is” without warranties except as required by law.

10. Privacy Policy

Your use of this site is also governed by our Privacy Policy, which details how we collect and use your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on the website.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: rettrosein@gmail.com

Address: C-221, Gali Number 1, Chand Bagh, New Delhi, Delhi, Pin: 110094