Shipping policy
Overview
At Rettrose Trading Private Limited, we’re committed to delivering your footwear in perfect condition and in the shortest possible time. Please read our Shipping & Delivery Policy carefully before placing your order.
Order Processing Time
You will receive a confirmation email or message once your order is shipped.
All orders are processed within 1-3 business days (excluding weekends and holidays).
Shipping Locations
- We currently ship to locations across India and North America.
- For rural or remote areas, delivery may take a bit longer.
Tracking Your Order
- Once dispatched, you will receive a tracking link via email or SMS.
- You can also track your order at any time by logging into your account.
Delays & Exceptions
- Delivery may be delayed due to weather conditions, festivals, or courier disruptions.
- If your order is delayed beyond the estimated delivery window, please contact us at [rettrosein@gmail.com].
Packaging
- All footwear is securely packed in branded boxes with protective layers to ensure it reaches you in pristine condition.
Undelivered or Returned Packages
- If a package is returned due to incorrect address, non-availability, or refusal, we will contact you for re-shipping. Additional charges may apply.
Need Help?
For any shipping or delivery-related queries, feel free to contact our support team:
Email: [rettrosein@gmail.com]
Phone: [+91 8218074409]
Hours: 10 AM to 6 PM (Mon-Sat)